Account information – your name, email address, and account password.
Delivery information – the recipient child's first name, delivery address, and any special delivery instructions.
Payment information – billing name, billing address, and payment card details. Please note that full card details are processed and stored securely by our payment provider (Stripe) and are never stored directly on our systems.
Communication data – any messages you send us via email or our contact form.
Subscription preferences – age range of the child, content preferences, and any special notes you share with us.
Usage data – pages visited, time spent on the site, links clicked, and referring URLs.
Device and browser data – device type, operating system, browser type and version, and screen resolution.
IP address – used to estimate your general location and to ensure the security of our service.
Cookie data – as described in our Cookie Policy.
We do not knowingly collect personal data directly from children under the age of 13.
The only child-related data we collect is the child's first name and delivery address, provided by the subscribing parent or guardian for the sole purpose of delivering their monthly mail.
This data is never used for marketing, profiling, or shared with third parties for commercial purposes.
If you believe your child has submitted personal information to us without your consent, please contact us immediately at [email protected] and we will delete it promptly.
Updates on new subscription tiers or special editions
Promotions and seasonal offers
News and updates about Snail Mail for Kids
Payment processors – We use Stripe to securely handle all payments. Stripe processes your payment data under their own privacy policy: stripe.com/privacy.
Postal and delivery services – We share delivery name and address information with our postal partners solely for the purpose of delivering your subscription mail.
Analytics providers – We use Google Analytics to understand how visitors use our website. Data is anonymised where possible.
Email service providers – We use a third-party email platform to send transactional and marketing emails. Your email address is shared with this provider for that purpose only.
Legal requirements – We may disclose your data if required to do so by law or in response to valid requests from public authorities.
Encrypted connections (HTTPS/TLS) across our website.
Secure, access-controlled databases.
Payment processing handled entirely by PCI-DSS compliant providers.
Regular security reviews of our systems and processes
Right of access – You can request a copy of the personal data we hold about you.
Right to rectification – You can ask us to correct inaccurate or incomplete data.
Right to erasure – You can ask us to delete your personal data, subject to certain legal exceptions.
Right to restrict processing – You can ask us to limit how we use your data.
Right to data portability – You can request your data in a structured, machine-readable format.
Right to object – You can object to our processing of your data based on legitimate interests or for direct marketing.
Right to withdraw consent – Where processing is based on consent, you can withdraw it at any time.
Account information – your name, email address, and account password.
Delivery information – the recipient child's first name, delivery address, and any special delivery instructions.
Payment information – billing name, billing address, and payment card details. Please note that full card details are processed and stored securely by our payment provider (Stripe) and are never stored directly on our systems.
Communication data – any messages you send us via email or our contact form.
Subscription preferences – age range of the child, content preferences, and any special notes you share with us.
Usage data – pages visited, time spent on the site, links clicked, and referring URLs.
Device and browser data – device type, operating system, browser type and version, and screen resolution.
IP address – used to estimate your general location and to ensure the security of our service.
Cookie data – as described in our Cookie Policy.
We do not knowingly collect personal data directly from children under the age of 13.
The only child-related data we collect is the child's first name and delivery address, provided by the subscribing parent or guardian for the sole purpose of delivering their monthly mail.
This data is never used for marketing, profiling, or shared with third parties for commercial purposes.
If you believe your child has submitted personal information to us without your consent, please contact us immediately at [email protected] and we will delete it promptly.
Updates on new subscription tiers or special editions
Promotions and seasonal offers
News and updates about Snail Mail for Kids
Payment processors – We use Stripe to securely handle all payments. Stripe processes your payment data under their own privacy policy: stripe.com/privacy.
Postal and delivery services – We share delivery name and address information with our postal partners solely for the purpose of delivering your subscription mail.
Analytics providers – We use Google Analytics to understand how visitors use our website. Data is anonymised where possible.
Email service providers – We use a third-party email platform to send transactional and marketing emails. Your email address is shared with this provider for that purpose only.
Legal requirements – We may disclose your data if required to do so by law or in response to valid requests from public authorities.
Encrypted connections (HTTPS/TLS) across our website.
Secure, access-controlled databases.
Payment processing handled entirely by PCI-DSS compliant providers.
Regular security reviews of our systems and processes
Right of access – You can request a copy of the personal data we hold about you.
Right to rectification – You can ask us to correct inaccurate or incomplete data.
Right to erasure – You can ask us to delete your personal data, subject to certain legal exceptions.
Right to restrict processing – You can ask us to limit how we use your data.
Right to data portability – You can request your data in a structured, machine-readable format.
Right to object – You can object to our processing of your data based on legitimate interests or for direct marketing.
Right to withdraw consent – Where processing is based on consent, you can withdraw it at any time.