Privacy Policy

Snail Mail for Kids Website: snailmailfor.kids Last updated: May 12, 2026

1. Introduction

At Snail Mail for Kids, we take your privacy seriously — and the privacy of your children even more so. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights in relation to it.

By using our website (snailmailfor.kids) or subscribing to our service, you agree to the collection and use of information as described in this policy.

If you have any questions, please contact us at: [email protected]

2. Who We Are

Snail Mail for Kids is the data controller responsible for your personal data.

Contact details: Email: [email protected] Website: snailmailfor.kids

3. What Data We Collect

3.1 Data You Provide to Us

When you subscribe or interact with our service, we may collect:

  • Account information – your name, email address, and account password.

  • Delivery information – the recipient child's first name, delivery address, and any special delivery instructions.

  • Payment information – billing name, billing address, and payment card details. Please note that full card details are processed and stored securely by our payment provider (Stripe) and are never stored directly on our systems.

  • Communication data – any messages you send us via email or our contact form.

  • Subscription preferences – age range of the child, content preferences, and any special notes you share with us.

3.2 Data We Collect Automatically

When you visit snailmailfor.kids, we may automatically collect:

  • Usage data – pages visited, time spent on the site, links clicked, and referring URLs.

  • Device and browser data – device type, operating system, browser type and version, and screen resolution.

  • IP address – used to estimate your general location and to ensure the security of our service.

  • Cookie data – as described in our Cookie Policy.

4. How We Use Your Data

We use the personal data we collect for the following purposes:

Purpose

To process and manage your subscription

To deliver physical mail to the correct address

To process payments securely

To communicate with you about your subscription

To respond to your enquiries or support requests

To improve our website and service

To send you marketing emails (if opted in)

To comply with legal obligations

Legal Basis

Performance of a contract

Performance of a contract

Performance of a contract

Performance of a contract

Legitimate interests

Legitimate interests

Consent

Legal obligation

We will never use the data of a child for marketing, profiling, or any purpose beyond fulfilling the postal subscription.

5. Children's Privacy

Snail Mail for Kids is a subscription service managed exclusively by parents and guardians on behalf

of their children. We are committed to protecting children's privacy.

  • We do not knowingly collect personal data directly from children under the age of 13.

  • The only child-related data we collect is the child's first name and delivery address, provided by the subscribing parent or guardian for the sole purpose of delivering their monthly mail.

  • This data is never used for marketing, profiling, or shared with third parties for commercial purposes.

  • If you believe your child has submitted personal information to us without your consent, please contact us immediately at [email protected] and we will delete it promptly.

6. Marketing Communications

If you opt in to receive marketing communications from us, we may send you:

  • Updates on new subscription tiers or special editions

  • Promotions and seasonal offers

  • News and updates about Snail Mail for Kids

You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any email we send, or by contacting us directly. Opting out of marketing will not affect the delivery of your subscription

7. Sharing Your Data

We do not sell your personal data. We may share it only in the following limited circumstances:

  • Payment processors – We use Stripe to securely handle all payments. Stripe processes your payment data under their own privacy policy: stripe.com/privacy.

  • Postal and delivery services – We share delivery name and address information with our postal partners solely for the purpose of delivering your subscription mail.

  • Analytics providers – We use Google Analytics to understand how visitors use our website. Data is anonymised where possible.

  • Email service providers – We use a third-party email platform to send transactional and marketing emails. Your email address is shared with this provider for that purpose only.

  • Legal requirements – We may disclose your data if required to do so by law or in response to valid requests from public authorities.

All third-party providers we work with are contractually required to keep your data secure and to use it only

for the purposes we specify.

8. Data Retention

We retain your personal data for as long as necessary to provide our service and comply with legal obligations

Data Type

Account and subscription data

Billing and payment records

Delivery addresses

Email correspondence

Marketing consent records

Retention Period

Duration of subscription + 2 years

7 years (legal/tax requirement)

Duration of subscription + 6 months

2 years

Until consent is withdrawn + 1 year

When data is no longer needed, we securely delete or anonymise it.

9. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it, including:

  • Encrypted connections (HTTPS/TLS) across our website.

  • Secure, access-controlled databases.

  • Payment processing handled entirely by PCI-DSS compliant providers.

  • Regular security reviews of our systems and processes

While we do everything we can to protect your data, no method of transmission over the internet is

100% secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on where you are located, you may have the following rights regarding your personal data:

  • Right of access – You can request a copy of the personal data we hold about you.

  • Right to rectification – You can ask us to correct inaccurate or incomplete data.

  • Right to erasure – You can ask us to delete your personal data, subject to certain legal exceptions.

  • Right to restrict processing – You can ask us to limit how we use your data.

  • Right to data portability – You can request your data in a structured, machine-readable format.

  • Right to object – You can object to our processing of your data based on legitimate interests or for direct marketing.

  • Right to withdraw consent – Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

We may need to verify your identity before processing your request

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with

your local data protection authority.

11. International Data Transfers

If you are located in the European Economic Area (EEA) or the United Kingdom, please be aware that some of our third-party providers may process your data outside of these regions. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the relevant authorities.

12. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to snailmailfor.kids. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies before sharing any personal data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you by email or by posting a prominent notice on our website. The "Last updated" date at the top of this page will always reflect the most recent version.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:

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Privacy Policy

Snail Mail for Kids Website: snailmailfor.kids Last updated: May 12, 2026

1. Introduction

At Snail Mail for Kids, we take your privacy seriously — and the privacy of your children even more so. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights in relation to it.

By using our website (snailmailfor.kids) or subscribing to our service, you agree to the collection and use of information as described in this policy.

If you have any questions, please contact us at: [email protected]

2. Who We Are

Snail Mail for Kids is the data controller responsible for your personal data.

Contact details: Email: [email protected] Website: snailmailfor.kids

3. What Data We Collect

3.1 Data You Provide to Us

When you subscribe or interact with our service, we may collect:

  • Account information – your name, email address, and account password.

  • Delivery information – the recipient child's first name, delivery address, and any special delivery instructions.

  • Payment information – billing name, billing address, and payment card details. Please note that full card details are processed and stored securely by our payment provider (Stripe) and are never stored directly on our systems.

  • Communication data – any messages you send us via email or our contact form.

  • Subscription preferences – age range of the child, content preferences, and any special notes you share with us.

3.2 Data We Collect Automatically

When you visit snailmailfor.kids, we may automatically collect:

  • Usage data – pages visited, time spent on the site, links clicked, and referring URLs.

  • Device and browser data – device type, operating system, browser type and version, and screen resolution.

  • IP address – used to estimate your general location and to ensure the security of our service.

  • Cookie data – as described in our Cookie Policy.

4. How We Use Your Data

We use the personal data we collect for the following purposes:

Purpose

To process and manage your subscription

To deliver physical mail to the correct address

To process payments securely

To communicate with you about your subscription

To respond to your enquiries or support requests

To improve our website and service

To send you marketing emails (if opted in)

To comply with legal obligations

Legal Basis

Performance of a contract

Performance of a contract

Performance of a contract

Performance of a contract

Legitimate interests

Legitimate interests

Consent

Legal obligation

We will never use the data of a child for marketing, profiling, or any purpose beyond fulfilling the postal subscription.

5. Children's Privacy

Snail Mail for Kids is a subscription service managed exclusively by parents and guardians on behalf

of their children. We are committed to protecting children's privacy.

  • We do not knowingly collect personal data directly from children under the age of 13.

  • The only child-related data we collect is the child's first name and delivery address, provided by the subscribing parent or guardian for the sole purpose of delivering their monthly mail.

  • This data is never used for marketing, profiling, or shared with third parties for commercial purposes.

  • If you believe your child has submitted personal information to us without your consent, please contact us immediately at [email protected] and we will delete it promptly.

6. Marketing Communications

If you opt in to receive marketing communications from us, we may send you:

  • Updates on new subscription tiers or special editions

  • Promotions and seasonal offers

  • News and updates about Snail Mail for Kids

You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any email we send, or by contacting us directly. Opting out of marketing will not affect the delivery of your subscription

7. Sharing Your Data

We do not sell your personal data. We may share it only in the following limited circumstances:

  • Payment processors – We use Stripe to securely handle all payments. Stripe processes your payment data under their own privacy policy: stripe.com/privacy.

  • Postal and delivery services – We share delivery name and address information with our postal partners solely for the purpose of delivering your subscription mail.

  • Analytics providers – We use Google Analytics to understand how visitors use our website. Data is anonymised where possible.

  • Email service providers – We use a third-party email platform to send transactional and marketing emails. Your email address is shared with this provider for that purpose only.

  • Legal requirements – We may disclose your data if required to do so by law or in response to valid requests from public authorities.

All third-party providers we work with are contractually required to keep your data secure and to use it only

for the purposes we specify.

8. Data Retention

We retain your personal data for as long as necessary to provide our service and comply with legal obligations

Data Type

Account and subscription data

Billing and payment records

Delivery addresses

Email correspondence

Marketing consent records

Retention Period

Duration of subscription + 2 years

7 years (legal/tax requirement)

Duration of subscription + 6 months

2 years

Until consent is withdrawn + 1 year

When data is no longer needed, we securely delete or anonymise it.

9. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it, including:

  • Encrypted connections (HTTPS/TLS) across our website.

  • Secure, access-controlled databases.

  • Payment processing handled entirely by PCI-DSS compliant providers.

  • Regular security reviews of our systems and processes

While we do everything we can to protect your data, no method of transmission over the internet is

100% secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on where you are located, you may have the following rights regarding your personal data:

  • Right of access – You can request a copy of the personal data we hold about you.

  • Right to rectification – You can ask us to correct inaccurate or incomplete data.

  • Right to erasure – You can ask us to delete your personal data, subject to certain legal exceptions.

  • Right to restrict processing – You can ask us to limit how we use your data.

  • Right to data portability – You can request your data in a structured, machine-readable format.

  • Right to object – You can object to our processing of your data based on legitimate interests or for direct marketing.

  • Right to withdraw consent – Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

We may need to verify your identity before processing your request

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with

your local data protection authority.

11. International Data Transfers

If you are located in the European Economic Area (EEA) or the United Kingdom, please be aware that some of our third-party providers may process your data outside of these regions. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the relevant authorities.

12. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to snailmailfor.kids. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies before sharing any personal data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you by email or by posting a prominent notice on our website. The "Last updated" date at the top of this page will always reflect the most recent version.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:

Give your child something meaningful to look forward to each month. Our story-driven letters turn screen time into exciting adventures that inspire focus, imagination, and a lifelong love of learning — one letter at a time.

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Give your child something meaningful to look forward to each month. Our story-driven letters turn screen time into exciting adventures that inspire focus, imagination, and a lifelong love of learning — one letter at a time.

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